To update the HP un2420 Mobile Broadband Module on Windows 10, you must use a manual installation method because official Windows 10 drivers for this older hardware (Qualcomm Gobi2000) are not available . Update Guide: HP un2420 on Windows 10
Search for "HP SoftPaq SP48353" on the HP Support site or a trusted driver archive. Download the .exe file but do not run it normally. 2. Use Compatibility Mode
Click Next to let Windows find and install the driver files. Troubleshooting Common Issues hp un2420 mobile broadband module driver windows 10 upd
The Gobi 2000 requires a Qualcomm Download (QDL) service to load firmware.
The keyword "hp un2420 mobile broadband module driver windows 10 upd" is searched thousands of times each month because users refuse to let perfectly good hardware become e-waste. Follow this guide carefully, and you’ll have your HP EliteBook or ProBook surfing the cellular airwaves again. To update the HP un2420 Mobile Broadband Module
Replace the module with an LTE-capable, Windows 10–compatible card like:
Compatibility Mode: If the standard installer refuses to run, right-click the setup file, go to Properties > Compatibility, and select Run this program in compatibility mode for Windows 7. Troubleshooting Common Issues HP un2420 Mobile Broadband Module - HP Support Community Install the QDL Service (for proper modem initialization)
Let me know your exact laptop model (e.g., HP EliteBook 8440p) so I can provide more specific troubleshooting steps! Solved: HP un2420 Mobile Broadband Module - 7678243
Windows 10 will often block the installer unless you "trick" it: Right-click the downloaded file (sp48353.exe). Select Properties > Compatibility tab.