The Spencer and Spencer Competency Dictionary, originally introduced in the 1993 book Competence at Work, is a foundational human resources framework used to identify characteristics that differentiate "superior" performers from "average" ones. It defines a competency as an underlying characteristic of an individual—such as a motive, trait, skill, or aspect of self-image—that is causally related to effective or superior job performance. Core Conceptual Model: The Iceberg
To understand the dictionary, you must first understand the "Iceberg Model" (or the "Competency Model"). Spencer and Spencer divided competencies into two categories: Spencer And Spencer Competency Dictionary Pdf
For HR professionals, the dictionary is a "gold standard" because it provides observable behaviors The Spencer and Spencer Competency Dictionary , originally
Threshold: Essential skills required for minimally acceptable performance. For further reading: Spencer, L
For further reading: Spencer, L. M., & Spencer, S. M. (1993). Competence at Work: Models for Superior Performance. John Wiley & Sons.
Centers on organizational awareness, networking, and the ability to influence others. Managerial: