The resetpass.bat tool is a legacy utility used to reset the Symantec Endpoint Protection Manager (SEPM) admin password to its default value (admin/admin).
Tool Availability: Some experts note that in newer SEPM versions, Symantec may have moved or removed this tool in favor of the Forgot your password? link on the logon screen. The resetpass
32-bit systems: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools How to Use the Reset Tool Users must utilize the "Forgot your password
If your SEPM is configured with a mail server, you can use the standard recovery method: On the logon screen, click Forgot your password?. visit Broadcom TechDocs Broadcom Community
The script is usually found in the following directory on the server running SEPM:
The resetpass.bat tool is not supported or included in Symantec Endpoint Protection Manager (SEPM) version 14, as it was removed in newer versions. Users must utilize the "Forgot your password?" feature on the console login screen, which sends a reset link to a configured email address, or contact official support. For full details, visit Broadcom TechDocs Broadcom Community