The Hardware Information Does Not Match With Your Dongle Please Contact Autodata ★ Real

This error message typically indicates a discrepancy between the security dongle (the physical USB key) and the licensing data or hardware configuration stored by the Autodata software. It is most common after hardware changes (like a motherboard replacement), software updates, or if the dongle driver has become corrupted. Immediate Troubleshooting Steps

Restart your computer immediately after the installation is complete. 2. Update the Hardware ID (UID) This error message typically indicates a discrepancy between

  1. The software detected a dongle plugged into the USB port.
  2. The dongle is functioning (power light is on).
  3. But – the unique hardware fingerprint of the current computer does NOT match the fingerprint that was originally "paired" with this dongle when the software was first installed or last updated.

If it shows an error (yellow exclamation mark), right-click it and select Update Driver Run as Administrator Right-click the Autodata shortcut and select Run as Administrator The software detected a dongle plugged into the USB port

Adjust Regional Settings: Some versions of Autodata require your computer's Regional Settings to be set to English (United States) to correctly parse license information. If it shows an error (yellow exclamation mark),

✅ Troubleshooting Steps (for user/technician)

1. Check if you changed hardware or PC