A "Xiaomi Exclusive" device lock indicates an overdue payment on an official installment plan, requiring settlement via the authorized finance provider's app or website. Once payment is processed, the device should automatically unlock, though a restart on Wi-Fi may be required. For more details, visit Xiaomi Support. What to do if the Xiaomi Home Secure payment fails?
Xiaomi Support Appeal: If you believe the lock is an error, you can submit an official appeal at the Xiaomi Support Appeal Page. You will need to provide your IMEI and proof of purchase.
The lock often integrates with the "Find Device" service. Disabling it requires the original Mi Account credentials or lender authorization. Financial Grade Security
Based on user experiences from forums (XDA, Reddit, Mi Community), here are proven methods that work, ranked from safest to riskiest.
*#06# or find on box).Call the company you signed the contract with. Provide your contract number or IMEI. Request an unlock code or a remote reset. Have your payment receipt ready.