Wittenborg Fb — 5100 Software Down
Incident Report — Wittenborg FB 5100 Software Down
Incident summary
- Device/model: Wittenborg FB 5100 (coffee machine)
- Issue: Touchscreen and internal software unresponsive; machine not completing brew cycles
- First observed: Assumed today (April 10, 2026) — replace with actual time if different
- Reported by: [Insert name/role]
- Location: [Insert location]
5. Recommendations if facing this issue
- Check for service mode access using operator manual
- Log exact error codes before resetting
- If under maintenance contract, escalate to Wittenborg or local distributor
- For critical locations, consider controller upgrade if software issues repeat
The Wittenborg FB 5100 (often rebranded as the Douwe Egberts Gallery 200) commonly experiences "software down" or "out of order" errors due to a hardware failure: a spent lithium cell in its TimeKeeper module.
: Over time (often after 10–20 years), the internal battery in the SGS-Thomson M48T08-150PC1 TIMEKEEPER RAM wittenborg fb 5100 software down